Reference

How bonomo Handles Your Personal Information

Your account data stays with us — not sold, not shared beyond what it takes to run your account and process payments through PayPal, Venmo, or Play+.

No data sold to third partiesPayPal, Venmo, Play+ payment data handled securelyAccount-level data access on requestUS-based account security practicesContact us anytime to review your data
bonomo How bonomo Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption on every page and every API call that touches your account data. Payment tokens for PayPal and Venmo are never stored on our servers in plain text — they pass through tokenized channels so your financial details stay off our systems. Here is what that looks like in practice across four key areas.

Cookies and Tracking

We use session cookies to keep you logged in across your phone and browser. Analytics cookies are anonymous and help us see which sections of the app load slowly — you can opt out in your browser settings.

Account Security

Every login triggers a device check. If we see a new device or location, we send a one-time code to your registered email or phone before granting access to your wallet or game history.

Data Retention

We keep your account records for as long as your account is active and for a period after closure, as required by applicable state regulations. You can request a summary of what we hold at any time.

Third-Party Access

Identity verification partners and payment processors like Play+ receive only the minimum data required for their task. They cannot use your data for their own marketing purposes under our agreements.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct, or remove data tied to your account, reach out through any of the channels below. We respond to all data-related requests in writing so you have a record. For payment disputes involving PayPal, Venmo, or Play+, contact our support team first — we can pull transaction records on our end before you escalate to the payment provider.

Live Chat Open the chat widget inside your account dashboard to submit a data access or deletion request. We aim to respond during standard business hours.
Email Support Send your privacy request to our support address found in your account settings. Include your registered email so we can locate your record quickly.
In-App Account Settings Some data corrections — like updating your phone number or mailing address — can be made directly inside your account settings without contacting support.

Common Questions About Your Privacy at bonomo

The questions below cover what real account holders ask us most often about their data, their rights, and how our privacy practices work day to day.

Yes. Submit a data access request through live chat or the support email in your account settings. We will send a summary of the data tied to your account in writing.

We do not sell your data. Third parties like PayPal and identity verification services receive only what they need to process a specific transaction or verify your identity.

Payment details are handled through tokenized channels. We do not store your PayPal or Venmo credentials on our servers — only a transaction reference that lets us match a deposit to your account.

You can request account closure and data deletion through our support team. Some records may be retained for a period required by state regulations before permanent deletion is completed.

We use session cookies for login continuity and anonymous analytics cookies. You can disable non-essential cookies through your browser settings without losing access to your account.

Inactive accounts are retained for a period aligned with applicable state requirements. After that window, personal data is removed from active systems. Contact support to start that process early.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.