Reference

Terms and Conditions That Actually Make Sense

These terms govern how your bonomo account works — what you agree to when you open one, how funds move through PayPal, Venmo, and Play+, and what we expect from both sides.

US players only — state law appliesPayPal, Venmo, Play+ coveredAccount-level rules, plainly statedContact us anytime with questions
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bonomo Terms and Conditions That Actually Make Sense
HOW WE PROTECT YOU

Account Security and Your Rights Under These Terms

We've built account security and data handling directly into how these terms work — not as an afterthought.

Data Retention

We keep your account data for as long as your account is active and for a period required by applicable state regulations. You can request a summary of what we hold by contacting support.

Account Security

Your account is protected through login verification steps. If you suspect unauthorized access, contact us immediately — we can lock the account and review recent activity tied to your PayPal or Venmo transactions.

Term Change Requests

If you disagree with an updated clause, you may close your account before the change takes effect. Outstanding balances in your wallet will be paid out through your verified payment method.

Who to Contact

For formal term-related disputes or data requests, use the support email in your account settings. We respond to formal correspondence within the timeframe required under applicable state rules.

REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Open the chat icon from any page in your account. A support agent can walk you through a specific clause or flag a concern about your account status in real time.
Email Support Send a detailed message to the support address listed in your account settings. We respond to terms-related questions with a written record you can keep for reference.
Account Help Center Your account dashboard includes a help section with answers to the most common terms questions — covering fund holds, payment eligibility, and account suspension procedures.

Questions We Hear Most About These Terms

If something in the terms leaves you with a question, these answers cover the scenarios we see most often from account holders.

Yes. Availability of features, betting markets, and account functions depends on the law of your state. We only provide service where local law allows it, and your terms reflect that.

Any remaining balance in your account wallet is returned to your verified payment method — PayPal, Venmo, or Play+ depending on how you deposited. We initiate that process after identity verification is confirmed.

No. These terms prohibit sharing access. One account per person is the rule, and any activity from your credentials is your responsibility under the agreement you accepted at sign-up.

We send notice to your registered email address before any change takes effect. We won't update terms silently — you'll have time to review before the new version applies to your account.

You can close your account before the updated terms take effect. Contact support through live chat or email, and we'll process the closure and return your wallet balance to your verified payment method.

Funds in your account wallet are for wagering on bonomo only. They can't be transferred to another account or assigned to a third party. Withdrawals go back to your verified payment method exclusively.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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